{"id":19488,"date":"2023-08-24T07:00:40","date_gmt":"2023-08-24T12:00:40","guid":{"rendered":"https:\/\/www.advicelocal.com\/?p=19488"},"modified":"2023-08-24T07:00:40","modified_gmt":"2023-08-24T12:00:40","slug":"how-automate-review-monitoring","status":"publish","type":"post","link":"https:\/\/www.advicelocal.com\/blog\/how-automate-review-monitoring\/","title":{"rendered":"How to Automate Review Monitoring and Why It Matters"},"content":{"rendered":"

Reviews are the cornerstone of local marketing, helping build trust with consumers, increase search visibility \u2013 and a whole lot more. With the release of our new Review Monitoring Tool<\/a> we have simplified many of the processes that go into review management, allowing agencies to save time and deliver more for their clients. But why exactly is review monitoring so important, and how does our tool help?<\/p>\n

\"Download<\/a><\/div>\n

What Is Advice Local\u2019s Review Monitoring Tool?<\/h2>\n

The Review Monitoring Tool is a new feature in the Advice Local dashboard. Agency partners can track client reviews at a glance, accessing customer feedback on numerous review platforms. With valuable data and notifications, users have the information needed to monitor customer sentiment and take appropriate action.<\/p>\n

Main Features of Our Review Monitoring Tool<\/h2>\n

The tool\u2019s features are designed to help you move fast, based on data that really matters.<\/p>\n

Multi-Platform Review Monitoring<\/h3>\n

The tool collects reviews from a range of sources including Google, Yelp, Judy\u2019s Book, Brownbook, ShowMeLocal and more. Users can get a broad overview of aggregate scores or drill down to a specific platform.<\/p>\n

Why You Need to Monitor Multiple Platforms<\/strong><\/p>\n

Reviews are important for local SEO<\/a>, acting as a signal of authority and trustworthiness. Monitoring various sites lets agencies and businesses develop an overall picture of customer sentiment and identify platforms that need more promotion.<\/p>\n

Respond to Customers<\/h3>\n

All new customer reviews are added into the dashboard with a link that takes you directly to the platform. This convenience makes it easy to respond to customers.<\/p>\n

Why You Should Respond to Customer Reviews<\/strong><\/p>\n

Replying to both positive and negative reviews is crucial for a brand\u2019s reputation. With a fast response, it\u2019s often possible to resolve a negative experience, secure repeat business \u2013\u00a0and signal to other consumers that the company values its customers and engages with them.<\/p>\n

Data Analysis<\/h3>\n

The Review Monitoring Tool collects usable data, including an overall review score, ratings (in the last 30 days and over six months), a recency score and more. A quick glance at the dashboard provides an immediate impression of brand reputation.<\/p>\n

Why Review Data Matters<\/strong><\/p>\n

Data lets businesses identify issues and make smart decisions. Agencies can use the data to advise clients on improved review management strategies.<\/p>\n

Scheduled Notifications<\/h3>\n

Users can set up daily, weekly or monthly notifications for all new reviews. Simply add an email to stay informed of all reviews for each client, and even message the client directly.<\/p>\n

How Review Notifications Help Agencies<\/strong><\/p>\n

Notifications enable a fast response to reviews and the ability to address and resolve negative experiences. And as with all of our listing management services<\/a>, agencies have a straightforward way to keep clients informed. Notifications automate client communication for those who want regular updates.<\/p>\n

Accessing the Review Monitoring Tool Is Easy<\/h2>\n

To access the review monitoring tool, simply log in to your partner dashboard, select a business for which you have active listing distribution, then select the Review tab.<\/p>\n

\"Advice<\/p>\n

From there, you\u2019ll want to select Configure Notifications to set up how you want to be notified when your client receives a new review.<\/p>\n

\"Advice<\/p>\n

This review monitoring solution will better equip your clients to respond quickly to negative and positive reviews.<\/p>\n

<\/div>\n
\n
How to Automate Review Monitoring and Why It Matters by @BernieColeman #SEO<\/a><\/div>\n

Click To Tweet<\/a><\/p>\n

<\/div>\n<\/div>\n

Try Our Review Monitoring Tool for Agencies and Local Marketers<\/h2>\n

At Advice Local, we create local presence marketing tools that agencies love. Try our Review Monitoring Tool and comprehensive dashboard solution today. Call (214) 310-1356<\/a> or request a demo<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Reviews are the cornerstone of local marketing, helping build trust with consumers, increase search visibility \u2013 and a whole lot […]<\/p>\n","protected":false},"author":3,"featured_media":19489,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[13],"tags":[],"class_list":["post-19488","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-reputation-management"],"yoast_head":"\nHow to Automate Review Monitoring and Why It Matters – Advice Local<\/title>\n<meta name=\"description\" content=\"Discover how agencies and local marketers can monitor client reviews with Advice Local\u2019s new tool. 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