{"id":20261,"date":"2025-03-27T07:00:28","date_gmt":"2025-03-27T12:00:28","guid":{"rendered":"https:\/\/www.advicelocal.com\/?p=20261"},"modified":"2025-03-27T07:00:28","modified_gmt":"2025-03-27T12:00:28","slug":"how-get-google-business-profile-suspension-overturned","status":"publish","type":"post","link":"https:\/\/www.advicelocal.com\/blog\/how-get-google-business-profile-suspension-overturned\/","title":{"rendered":"How to Get a Google Business Profile Suspension Overturned"},"content":{"rendered":"<p>As you know, <a href=\"https:\/\/beta.advicelocal.com\/blog\/products\/listing-management-services\/\">Advice Local\u2019s proprietary listing management services<\/a> allow your clients to take control of their Google Business Profile and more. Despite efforts to maintain the guidelines for Google Business Profiles (GBP), keeping them functional, easy to use for online search and full of good information, profiles occasionally get suspended. While this restriction isn\u2019t good news, by following these steps clients can restore their profiles.<\/p>\n<div class=\"cb-advice\"><a href=\"https:\/\/www.advicelocal.com\/schedule-a-demo\/?utm_source=Blog_Banner&#038;utm_medium=Blog_Content_Banner&#038;utm_campaign=Blog_Banner&#038;utm_content=take_control_clients_listings_request_a_demo\"><img loading=\"lazy\" width=\"700\" height=\"250\" src=\"https:\/\/www.advicelocal.com\/blog\/wp-content\/uploads\/2017\/02\/lpm-request-a-demo.png\" class=\"acb-banner-image\" alt=\"Local Presence Management - Request a Demo\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.advicelocal.com\/blog\/wp-content\/uploads\/2017\/02\/lpm-request-a-demo.png 700w, https:\/\/www.advicelocal.com\/blog\/wp-content\/uploads\/2017\/02\/lpm-request-a-demo-300x107.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/div>\n<h2>Appealing a Google Business Profile Suspension<\/h2>\n<p>To begin, clients need to ensure their profiles adhere to Google\u2019s Business Profile guidelines, then they\u2019ll want to gather their proof. The time it takes to appeal a GBP suspension isn\u2019t long, but preparation is key to increase the chances of success. Once the evidence submission form is open, users only have one hour (60 minutes) to submit all documentation, so having everything scanned and ready to go is important.<\/p>\n<h3>Qualifying Evidence for Overturning a GBP Suspension<\/h3>\n<p>The following <a href=\"https:\/\/support.google.com\/business\/answer\/4569145#evidence\" target=\"_blank\" rel=\"noopener\">items can be used as evidence for a GBP Appeal<\/a>.<\/p>\n<ul>\n<li>Business license<\/li>\n<li>Official business registration<\/li>\n<li>Tax certificates<\/li>\n<li>Utility bills (electricity, internet, etc.)<\/li>\n<\/ul>\n<p>It\u2019s a best practice to submit as much qualifying proof as possible. In this case more is absolutely better, because once that form is closed nothing else can be added. As always, make sure the business name and address on the documentation matches the NAP for the GBP.<\/p>\n<h3>Submitting the GBP Appeals Application and Evidence<\/h3>\n<p>When all the documentation is ready, <a href=\"https:\/\/support.google.com\/business\/?p=manage_appeals\" target=\"_blank\" rel=\"noopener\">open the GBP appeals tool<\/a> and select the correct account and profile. Once inside, the client or account manager can see the restricted profile, the reason for the restriction, and a link to the policy violation. Knowing this helps in the reversal process.<\/p>\n<p>If the prompt appears to submit evidence, Google highly recommends following this step to strengthen the appeal. When everything is complete, click <em>Submit Appeal<\/em>. And in case a prompt does not appear here for evidence, there is another step after submitting the appeal.<\/p>\n<p>After the initial appeal information is complete, select <em>Add Evidence.<\/em> Remember, once the window is open you\u2019ll only have 60 minutes to do so. Review the business data once again and check for any inconsistencies. Next, select <em>Upload Documents<\/em> then <em>Choose File<\/em> to select your evidence. There\u2019s even space to provide more context based on the situation. After adding all evidence, select <em>Submit<\/em>. Then it\u2019s time to wait for an email from Google with their decision (usually made within 3\u20135 business days). However, this short waiting period will not always apply, as the recent wait time is around 6 weeks for appeals filed directly by the business.<\/p>\n<p>Current Advice Local agency partners with an active listings management service can submit a support ticket in the partner dashboard to get our team\u2019s help with filing the appeal. For an additional fee, you can be assured that everything is being done correctly, also shortening the wait time. We\u2019ve had great success getting these suspensions reversed much more quickly than when a business does it on their own.<\/p>\n<h3>Additional Information About the GBP Appeals Process<\/h3>\n<p>After Google reviews the appeal they are likely to require that the business do a video verification (in addition to submitting evidence). This is one more step that teams need to prepare for ahead of time. Review <a href=\"https:\/\/www.advicelocal.com\/blog\/speed-up-google-verification\/\">our tips on how to speed up GBP verification to get ready<\/a>.<\/p>\n<p>While waiting for a response, the status of the appeal can be tracked in the affected GBP. The status will read as one of the following:<\/p>\n<ul>\n<li>Submitted.<\/li>\n<li>Approved.<\/li>\n<li>Not Approved.<\/li>\n<li>Can\u2019t Be Appealed.<\/li>\n<li>Eligible for Appeal.<\/li>\n<\/ul>\n<p>In the event of a rejected appeal, the team can submit further information for an additional review. This will allow one more chance to submit info not previously included\u2014and this is why we suggest submitting as much evidence as possible with the initial appeal.<\/p>\n<h2>How to Deal With Issues After the GBP Is Reinstated<\/h2>\n<p>If you run into any issues after the GBP is reinstated by Google, the great news is that Advice Local is always here to support you as you help your clients. Our <a href=\"https:\/\/beta.advicelocal.com\/blog\/products\/enhanced-google-business-profile-tools\/\">Enhanced Google Business Profile Tools give the control to maintain updates<\/a> to the business and keep it from further suspensions. These include the power to auto-reject public edits, monitor reviews through the dashboard, keep listing data updated with GBP Sync, analyze profile authority and more.<\/p>\n<p>These tools allow our business partners and their clients to stay on-track and up-to-date to avoid Google account and GBP guideline violations.<\/p>\n<div class='tm-tweet-clear'><\/div>\n<div class='tm-click-to-tweet'>\n<div class='tm-ctt-text'><a href='https:\/\/twitter.com\/share?text=How+to+Get+a+%23Google+Business+Profile+Suspension+Overturned+by+%40BernieColeman+%23SEO+%23GBP&#038;url=https:\/\/www.advicelocal.com\/blog\/how-get-google-business-profile-suspension-overturned\/' target='_blank'>How to Get a #Google Business Profile Suspension Overturned by @BernieColeman #SEO #GBP<\/a><\/div>\n<p><a href='https:\/\/twitter.com\/share?text=How+to+Get+a+%23Google+Business+Profile+Suspension+Overturned+by+%40BernieColeman+%23SEO+%23GBP&#038;url=https:\/\/www.advicelocal.com\/blog\/how-get-google-business-profile-suspension-overturned\/' target='_blank' class='tm-ctt-btn'>Click To Tweet<\/a><\/p>\n<div class='tm-ctt-tip'><\/div>\n<\/div>\n<h2>Get Access to Our Enhanced Google Business Profile Tools Today<\/h2>\n<p>This is one of many listing management services offered by Advice Local. To learn more about all of our tools to keep your clients out of GBP suspension and keep ranking in the local pack, <a href=\"https:\/\/beta.advicelocal.com\/blog\/schedule-a-demo\/\">request a demo<\/a> or give us a call today at <a href=\"tel:+12143101356\">(214) 310-1356<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As you know, Advice Local\u2019s proprietary listing management services allow your clients to take control of their Google Business Profile [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":20263,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[6],"tags":[],"class_list":["post-20261","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-google-my-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Get a Google Business Profile Suspension Overturned &#8211; Advice Local<\/title>\n<meta name=\"description\" content=\"Dealing with a suspended Google Business Profile? 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