{"id":3128,"date":"2016-03-04T16:21:42","date_gmt":"2016-03-04T22:21:42","guid":{"rendered":"https:\/\/www.advicelocal.com\/?p=3128"},"modified":"2016-03-04T16:21:42","modified_gmt":"2016-03-04T22:21:42","slug":"new-feature-announcement-live-chat","status":"publish","type":"post","link":"https:\/\/www.advicelocal.com\/blog\/new-feature-announcement-live-chat\/","title":{"rendered":"New Feature Announcement: Live Chat"},"content":{"rendered":"<p>All this week we\u2019ve been revealing brand new products we\u2019re rolling out with Advice Local. Today, we\u2019re going to tell you about a new feature we\u2019ve never before offered: <strong>live chat<\/strong>.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-3129 size-large\" src=\"https:\/\/beta.advicelocal.com\/blog\/images\/Advice-Local-Live-Chat-5-1024x627.png\" alt=\"live chat feature\" width=\"640\" height=\"392\" \/><\/p>\n<p>We know that you don\u2019t want to have to dig through a website to find the information you seek. You\u2019re busy; we get that. So we\u2019re activating a live chat feature on our new website, Advice Local. When you\u2019re working and have a question or issue, we want to be right there with you to get it resolved in that moment. Here are just a few things you\u2019ll be able to resolve via our chat function:<\/p>\n<ul>\n<li>Account questions\n<ul>\n<li>Login issues<\/li>\n<li>Billing<\/li>\n<li>Reporting<\/li>\n<li>Errors<\/li>\n<\/ul>\n<\/li>\n<li>Technology questions\n<ul>\n<li>How do I set up my Dashboard?<\/li>\n<li>How can I activate more modules?<\/li>\n<li>How do I use the bulk upload feature?<\/li>\n<li>Can I use your tool on my own domain?<\/li>\n<\/ul>\n<\/li>\n<li>Sales questions\n<ul>\n<li>Pricing<\/li>\n<li>Custom packages<\/li>\n<\/ul>\n<\/li>\n<li>General digital marketing questions\n<ul>\n<li>How do I get my Google Business Profile (formerly Google My Business) verified?<\/li>\n<li>Do I need a business Facebook account?<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>You will still have the option to call in and ask these questions as well. We want to offer as many communication methods as possible for you to get your questions answered the moment you have them. We understand how important it is to get an issue resolved in a speedy manner, and we\u2019ll be monitoring the effectiveness of this tool to make sure it\u2019s performing optimally for our clients.<\/p>\n<p>We can\u2019t wait for you to experience all our new brand has to offer starting Monday. We\u2019re positive that our new features and products will help you bring in more business and <a href=\"https:\/\/beta.advicelocal.com\/blog\/blog\/dpm-free-local-seo-tools\/\">increase your local visibility<\/a>.<\/p>\n<div class='tm-tweet-clear'><\/div>\n<div class='tm-click-to-tweet'>\n<div class='tm-ctt-text'><a href='https:\/\/twitter.com\/share?text=Checking+out+%23AdviceLocal+New+Feature+Announcement%3A+Live+Chat+coming+March+7%21&#038;url=https:\/\/www.advicelocal.com\/blog\/new-feature-announcement-live-chat\/' target='_blank'>Checking out #AdviceLocal New Feature Announcement: Live Chat coming March 7!<\/a><\/div>\n<p><a href='https:\/\/twitter.com\/share?text=Checking+out+%23AdviceLocal+New+Feature+Announcement%3A+Live+Chat+coming+March+7%21&#038;url=https:\/\/www.advicelocal.com\/blog\/new-feature-announcement-live-chat\/' target='_blank' class='tm-ctt-btn'>Click To Tweet<\/a><\/p>\n<div class='tm-ctt-tip'><\/div>\n<\/div>\n<p>If you have any questions about our rebranding, would like to <a href=\"https:\/\/beta.advicelocal.com\/blog\/schedule-a-demo\/\">schedule a demo<\/a>, or simply say hello, please <a href=\"https:\/\/beta.advicelocal.com\/blog\/contact-us\/\">contact us today<\/a>. Don\u2019t forget to <a href=\"https:\/\/beta.advicelocal.com\/blog\/\" target=\"_blank\" rel=\"noopener\">check out our new look<\/a> before it launches on March 7.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>All this week we\u2019ve been revealing brand new products we\u2019re rolling out with Advice Local. Today, we\u2019re going to tell [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":3129,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[12],"tags":[],"class_list":["post-3128","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-realtime"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>New Feature Announcement: Live Chat | Advice Local<\/title>\n<meta name=\"description\" content=\"Today, we\u2019re going to tell you about a new feature we\u2019ve never before offered: live chat. 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