{"id":8642,"date":"2017-08-17T10:14:14","date_gmt":"2017-08-17T15:14:14","guid":{"rendered":"https:\/\/www.advicelocal.com\/?p=8642"},"modified":"2017-08-17T10:14:14","modified_gmt":"2017-08-17T15:14:14","slug":"google-maps-community-questions","status":"publish","type":"post","link":"https:\/\/www.advicelocal.com\/blog\/google-maps-community-questions\/","title":{"rendered":"The Newest Google My Business Feature: Community Q &#038; A Coming to Google Maps"},"content":{"rendered":"<p>Google&#8217;s at it again&#8230; the good news is they are not rolling out a new algorithm this time, but instead adding a new feature for <a href=\"https:\/\/www.advicelocal.com\/blog\/manage-multiple-google-my-business-listings\/\">Google Business Profile<\/a> (formerly Google My Business).<\/p>\n<p>Traditionally, consumers searching online for a specific product or service would need to visit the business\u2019 website or call to ask additional questions before making a purchase decision.<\/p>\n<h2>Community Questions &amp; Answers Coming to\u00a0Google Maps<\/h2>\n<p>This newest GBP feature, <a href=\"https:\/\/www.en.advertisercommunity.com\/t5\/News-Updates\/Answer-customer-questions-on-Google-Maps-for-Android\/m-p\/1191452#\" target=\"_blank\" rel=\"noopener noreferrer\">Community Q &amp; A<\/a>, now available in the maps listing of a business, is another example of Google&#8217;s desire to provide consumers everything they need to make informed decisions right from search results. <em>(If you\u2019re not familiar with the Google\u2019s other newer features, <a href=\"https:\/\/www.advicelocal.com\/blog\/google-my-business-updates-galore\/\">Posts and Messaging<\/a>, you should read about them too.)<\/em><\/p>\n<div class='tm-tweet-clear'><\/div>\n<div class='tm-click-to-tweet'>\n<div class='tm-ctt-text'><a href='https:\/\/twitter.com\/share?text=Questions+and+Answers+Coming+to+%23Google+Maps%21+%40BernieColeman+shares+for+the+scoop%21+%23GBP+%23SEO&#038;url=https:\/\/www.advicelocal.com\/blog\/google-maps-community-questions\/' target='_blank'>Questions and Answers Coming to #Google Maps! @BernieColeman shares for the scoop! #GBP #SEO<\/a><\/div>\n<p><a href='https:\/\/twitter.com\/share?text=Questions+and+Answers+Coming+to+%23Google+Maps%21+%40BernieColeman+shares+for+the+scoop%21+%23GBP+%23SEO&#038;url=https:\/\/www.advicelocal.com\/blog\/google-maps-community-questions\/' target='_blank' class='tm-ctt-btn'>Click To Tweet<\/a><\/p>\n<div class='tm-ctt-tip'><\/div>\n<\/div>\n<p>In Google&#8217;s announcement made just a few days ago, they encourage local business owners to log in through the Google Maps app on an Android\u00a0device and add a few questions and answers they frequently get from consumers. [Update: This feature is available on iOS and desktop too now.]<\/p>\n<p>At Advice Local, it&#8217;s important to us that we investigate all of these available features for our customers, so here&#8217;s a few screen captures showing what Community Q &amp; A looks like.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-8643\" src=\"https:\/\/www.advicelocal.com\/images\/google-maps-q-a-feature.png\" alt=\"Google Maps Q and A Feature\" width=\"100%\" \/><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-8647\" src=\"https:\/\/www.advicelocal.com\/images\/google-my-business-maps-questions.png\" alt=\"Google My Business Maps Questions\" width=\"100%\" \/><\/p>\n<h3>Here\u2019s What You Need to Know About this Google Maps Questions and Answers Feature:<\/h3>\n<ul>\n<li><del>At this point the Community Q &amp; A feature is only available on Android, so to add questions or answers the business owner or representative will need to use an Android device.<\/del><\/li>\n<li>Since this feature isn&#8217;t public yet, at this time only the business owner will be able to see and add questions to their own map listing.<\/li>\n<li>Once this feature goes live, consumers will then be able to post questions for the business and community to answer.<\/li>\n<li>Businesses on Android devices will be able to receive notifications when a new question is asked and answered.<\/li>\n<\/ul>\n<p>The community and the business can reward relevant questions and answers with a &#8220;thumbs up&#8221;. <a href=\"https:\/\/www.searchenginejournal.com\/google-introduces-qa-feature-google-maps\/209966\/\" target=\"_blank\" rel=\"noopener noreferrer\">Search Engine Journal<\/a> states that the more \u201cthumbs up\u201d a question receives, the higher it moves up in the maps listing.<\/p>\n<p>Google hasn&#8217;t yet made any announcement alluding to when they will make this available on iOS, but I hope it\u2019s soon! My team of Apple fans is definitely anxious to test it out.<\/p>\n<p>Need help creating, claiming and optimizing Google Business Profile for the businesses you represent? Now is the time to find out how Advice Local can help!<\/p>\n<p><a href=\"https:\/\/beta.advicelocal.com\/blog\/schedule-a-demo\/\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-7345\" src=\"https:\/\/www.advicelocal.com\/images\/white-labeled-lpm-solution-ad.png\" alt=\"White-Labeled Local Presence Management Solution\" width=\"100%\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Google&#8217;s at it again&#8230; the good news is they are not rolling out a new algorithm this time, but instead [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":3350,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[12],"tags":[],"class_list":["post-8642","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-realtime"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>New Google Business Profile Feature: Community Q &amp; A | Advice Local<\/title>\n<meta name=\"description\" content=\"A GBP feature, Community Q &amp; A, now available in the Google Maps listing enables consumers to post questions. 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