Category: Reputation Management

How Positive Reviews Help Local Businesses Grow

February 1st, 2024 by

As more consumers conduct research before buying from a business, the power of reviews continues to grow. Understanding how to monitor reviews online is more important than ever, with many top local agencies making review management a core service for clients. Whether amplifying positive sentiment or resolving negative feedback, in our current era reviews can make or break a business. Why Review Management Matters for Local Businesses Customer reviews on […Read More]

Why Yelp Reviews Need Monitoring & Responding To

September 28th, 2023 by

Yelp is widely recognized as one of the most influential review-based online directories for businesses. As you may know, Advice Local helps agency partners monitor reviews online from Yelp and other vitally important platforms. But why is monitoring and responding to reviews so necessary? Let’s look at the reasons agencies need a review monitoring process for their clients. The Importance of Monitoring and Responding to Yelp Reviews If you aren’t […Read More]

How We Make Monitoring Google Business Profile Reviews Easy

September 14th, 2023 by

Alongside factors like local proximity and on-page signals, Google Business Profile (GBP) reviews are integral to improving local search visibility. In response, Advice Local has recently launched our review monitoring tool to help our agency partners with this time-consuming task by simplifying the review monitoring process. Here are just some of the ways we have made GBP review monitoring more efficient. 4 Ways to Simplify Google Business Profile Review Monitoring […Read More]

The Importance of Monitoring Reviews for Your Clients

September 5th, 2023 by

As digital agencies and local marketers know all too well, online reputation is a critical driving force in the success of a business. Advice Local’s review monitoring tool was developed to empower agencies with fast, convenient tracking of customer sentiment. But for those agencies not yet monitoring reviews, or struggling to communicate their importance to clients, it’s absolutely worth examining why it matters so much. Why Monitoring Local Business Reviews […Read More]

How to Automate Review Monitoring and Why It Matters

August 24th, 2023 by

Reviews are the cornerstone of local marketing, helping build trust with consumers, increase search visibility – and a whole lot more. With the release of our new Review Monitoring Tool we have simplified many of the processes that go into review management, allowing agencies to save time and deliver more for their clients. But why exactly is review monitoring so important, and how does our tool help? What Is Advice […Read More]

How to Use Google Maps to Respond to Google Business Profile Reviews

April 11th, 2019 by

Reviews are impactful, and how they’re handled is defining for businesses and brands. No one likes to read bad reviews. Customers can be steered away from businesses by negative feedback, and companies with poor online ratings face an uphill battle when it comes to earning new clients. When a business earns a scathing review, it’s best to respond to it and do a little damage control. Google knows this and […Read More]

Why a Bad Review Isn’t Always a Marketing Disaster for Local Businesses

July 18th, 2017 by

For better or for worse, online customer reviews impact a business’ reputation. Not only do 93% of millennial shoppers read online reviews before making a purchasing decision, but 84% of consumers trust online reviews as much as personal recommendations from friends and family. With all this in mind, it’s no wonder that getting a negative review can seem disastrous for a local business – but it might not be as […Read More]

The Power of Yelp’s Questions & Answers Feature for Businesses

February 23rd, 2017 by

Have you checked out Yelp’s new Questions & Answers feature yet? This feature enables the Yelp community to ask and answer specific questions about a business. Each question is connected to a specific business and the answers to the questions can come from other consumers or the businesses themselves. #Yelp’s Questions and Answers Feature by @BernieColeman #Business Click To Tweet This feature differs from reviews in that consumers are able […Read More]

Why Millennials Care About Customer Reviews and You Should Too

January 5th, 2017 by

Business owners and marketers everywhere know that positive customer reviews are great for business. Not only do they provide valuable feedback regarding customer expectations and experiences, but they also assist brands in establishing a reputation for quality, gaining consumers’ trust, and connecting with more potential shoppers online. Collecting customer reviews is especially important for businesses targeting the highly social, frugal, skeptical, and mobile-focused group of consumers known as millennials. Let’s […Read More]

3 Review Tips Your Business Can’t Live Without

April 8th, 2016 by

Let’s face it. In today’s world, your customers are doing quite a bit of research online before they ever contact your business. And often times, they select one business over another because of online reviews. Many of our clients ask us, “Where should my clients leave me reviews?” This may seem obvious, but our recommendation is to get as many reviews on several of these sites. Here are three tools […Read More]