Category: Reputation Management

How to Use Google Maps to Respond to Google My Business Reviews

April 11th, 2019 by

Reviews are impactful, and how they’re handled is defining for businesses and brands. No one likes to read bad reviews. Customers can be steered away from businesses by negative feedback, and companies with poor online ratings face an uphill battle when it comes to earning new clients. When a business earns a scathing review, it’s best to respond to it and do a little damage control. Google knows this and […Read More]